Support – NOC Games

Thank you for using our apps and games!

If you need help, encountered a bug, or have feedback — we’re here to assist you.
Please check the FAQ below or contact us directly.

You can reach our support team via email:
📧 support@fatcat.com.ua

We usually respond within 24–48 hours on business days.

Submit a Request

If you’d prefer to use a form, please fill it out below:

    Frequently Asked Questions

    I’m experiencing a bug or crash. What should I do?

    Please send us a message with your device model, operating system version, app version, and a description of the issue. Screenshots or videos help a lot!

    How do I reset progress in an app or game?

    Most of our apps use local storage. If you want to reset your progress, reach out and we’ll guide you.

    My app won’t launch or crashes on startup.

    Make sure your device is updated to the latest OS version. Try restarting your device. If the problem persists, contact us with details.

    I have a suggestion or idea. Can I share it?

    Absolutely! We’d love to hear from you — your feedback helps us improve.